I will go out of my way to do business at a place where customer service is king. I conversely absolutely detest horrible customer service and avoid shopping places where customer service is zilch.
Today, I purchased $65 from Babies R Us and didn’t get the one thing that I went into to buy. The one item I needed to buy wasn’t available in the store to buy. After asking one of their store employees if the item was available and being treated rudely, I decided it would be the last time I purchased anything from their store. After getting into my car, I decided that I wasn’t even going to buy the $65 worth of “stuff” I had in my car and promptly drove to Target, bought everything here for cheaper, and then drove back to Babies R Us and returned all the items (except for a cute pair of socks for Little Sister).
Where will you not shop any longer because of poor customer service? Name names!